Here’s the latest chapter of my saga with 3.

As regular readers may recall, about 8 weeks ago I dropped my 5 month-old DOPOD 838Pro into a 3 store because it had stopped working. They told me they had to send it away to get it repaired and it would be back in three or four weeks.

When I called them four weeks later, they told me it would be ANOTHER 3 weeks.

When I called them three weeks later, they told me it hadn’t even been looked at yet and they couldn’t tell me how long it would be before I had my phone back.

So I asked them to give me a new phone but they couldn’t do that because they didn’t have any DOPOD 838 Pros in stock.

So I asked them to just terminate my account and let me go get a phone from somewhere else. They told me that would cost me a $900 fee.

So i fumed and waited.

Today they called me to tell me my phone was fixed and ready to be picked up at the store. After 8 weeks.

When I went to pick it up from the store, the guy told me it was all fixed. But when I tried to check it, the battery was COMPLETELY dead and I couldn’t even get it to turn on more than 5 seconds.

So I brought it home, charged it up – guess what? They hadn’t fixed a GODDAMN THING. The same problem I had 8 weeks ago – namely that the thing is a brick, won’t make calls – is still the there.

So I called the store back and they told me they now had their own repair center in St Kilda Road and I should take it there. I rocked up at St Kilda Road, only to be told by the girl there that they don’t actually open until September and don’t repair DOPODs anyway.

I told this girl I was furious and explained the story. I then sat there for an hour while she called everyone from the manufacturer to the repair center to “priority support” trying to get me a solution.

After an hour, I had no explanation why they returned me a phone without fixing a damn thing, and they gave me two options:

1) Take the phone MYSELF down to their REAL repair center in Nunawading, lose it for 5 days, and take my chances.

or

2) They had a refurb unit, another DOPOD, not the same model as mine but similar, which they will send me. It will take three days. It doesn’t have a battery. So I need to go online, order a battery, pay for it, then after the battery and phone arrives, I can call 3 “customer support” and they will refund the amount of the battery.

Because I wanted a working phone as soon as possible, I took the last option.

I cannot WAIT to get out of the contract with 3 and I would highly recommend you avoid 3 if you can.

Yes, Hugo, you called it mate.

UPDATE: Looks like I’m not the only person with a gripe against 3. Check out this thread on NotGoodEnough.org.

UPDATE 2: Looks like the NGE people didn’t like my post for some reason, they took it down and deleted my account I think!

Tonight in the Bitchcast, I’m joined by Jodie Miners and Tony Goodson. We bitched about a bunch of things, including (but not limited to):

By the way, I apologise for my mic being up too loud at the beginning and blame it on the new PC. My set-up isn’t exactly right. Also – when I went to edit this show I discovered that 1Mb RAM isn’t enough! Not even with the Dual Core. The whole machine froze to halt.

If you enjoyed this podcast, make sure you don’t miss future episodes by subscribing to our feed and leave us a voice comment!

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• If you don’t know what I’m talking about, read this description in Wikipedia.

The G’Day World Theme Song is “Save Me” by The Napoleon Blown Aparts.

My Podcast Alley feed! {pca-e11eba2a10f7d5387ed9368086fe3a37}

Title: EPISODE3 – G’day World Bitch
Description: This is the chance for listeners of the G’Day World podcast (Australia’s #1 podcast, www.gdayworld.com) to ring in and have a bitch. About the host (Cameron Reilly, CEO of The Podcast Network and all-round loudmouth), the show, or just things in general. Show is scheduled for 6am US EDT which is 9pm Aust DST.
Start Time: 03/18/07 06:00 AM EDT
Duration (minutes): 60

Click on the below link for details. Don’t forget – you can call in via phone (it’s a US number), SkypeOut or a SIP-compatible VOIP client, like Gizmo.

Oh joy – yesterday by main PC, the desktop, whimpered and died. Found out today that my C drive died. So i bought another one and now I’m going to spend the next 24 hours (if I’m lucky) installing Windows XP (cuz none of my so-called ‘friends’ at Microsoft have given me a freebie copy o Vista to “review”), XP Service Pack 2, XP patches 1 – 2978, Office, Adobe Everything, etc etc etc. GRRRR.

It shouldn’t be this hard.

I want a PC that need nothing installed.

I want a PC where components don’t die every few years.

I want a PC that is designed to humans, not one where I have to learn what SATA means.

I want a PC that will recognized there is a keyboard plugged in so I *can* actually hit ENTER to installed the frakkin operating system.

It’s 2007. We’re supposed to have HAL by now. My PC doesn’t even know I have a keyboard plugged in. What went wrong…

Tonight is the first edition (if you don’t count a couple of false starts) of GDAY WORLD BITCH SESSION. Your chance to come on the show and bitch to me about anything you like. I’ll try to do one of these each week. You can bitch to me about stuff that’s been on the show recently, the show in general, life in general, or just bring your own baggage. Your daddy didn’t love you? Bitch to me about it. You can’t get laid? Blame me. You need marital advice? I’m your man.

Tonight was a pretty slow start. I started off by myself, nothing wrong with a little onanism, so I indulged and chatted about Priscillian, the first Christian “heretic” executed by Christians in 385 CE. His crime? He said Christians should lead more ascetic lives, avoid marriage, and retreat from “worldly honors”. At the Council of Toledo in 400, fifteen years after Priscillian’s death, when his case was reviewed, the most serious charge that could be brought was the error of language involved in a misrendering of the word innascibilis (“unbegettable”).

Then I’m joined by Urbaer and we talk about religion. Are Taoism and Confucianism religions or just social philosophies? Should Christianity become a social philosophy and leave behind it’s supernatural aspects?

I also show Urbaer the new TPN homepage which went up tonight. This is version 3.0 of the TPN homepage and we’ve been working on it, on and off, for about 10 months. It’s a relief to finally have it up. Version 2 lived WAY beyond it’s due by date. Mano and his team have done a great job pulling this together.

Finally we are joined by Molly and the Randulo, an American in Paris, who tells us about his wine podcast and the 24-hour podathon he is running on TalkShoe this week to raise money for third-world entrepreneurs.

If you enjoyed this podcast, make sure you don’t miss future episodes by subscribing to our feed and leave us a voice comment!

• Subscribe to TPN:: G’day World by Email
• If you use iTunes, click here.
• If you use another aggregator, grab our RSS feed here.

The G’Day World Theme Song is “Save Me” by The Napoleon Blown Aparts.





]]> http://js-kit.com/rss/noillusionspodcast.com/p=667 12 0:00:01 Tonight is the first edition (if you don't count a couple of false starts) of GDAY WORLD BITCH SESSION. Your chance to come on the ... Tonight is the first edition (if you don't count a couple of false starts) of GDAY WORLD BITCH SESSION. Your chance to come on the show and bitch to me about anything you like. I'll try to do one of these each week. You can bitch to me about stuff that's been on the show recently, the show in general, life in general, or just bring your own baggage. Your daddy didn't love you? Bitch to me about it. You can't get laid? Blame me. You need marital advice? I'm your man. Tonight was a pretty slow start. I started off by myself, nothing wrong with a little onanism, so I indulged and chatted about Priscillian, the first Christian "heretic" executed by Christians in 385 CE. His crime? He said Christians should lead more ascetic lives, avoid marriage, and retreat from "worldly honors". At the Council of Toledo in 400, fifteen years after Priscillian's death, when his case was reviewed, the most serious charge that could be brought was the error of language involved in a misrendering of the word innascibilis ("unbegettable"). Then I'm joined by Urbaer and we talk about religion. Are Taoism and Confucianism religions or just social philosophies? Should Christianity become a social philosophy and leave behind it's supernatural aspects? I also show Urbaer the new TPN homepage which went up tonight. This is version 3.0 of the TPN homepage and we've been working on it, on and off, for about 10 months. It's a relief to finally have it up. Version 2 lived WAY beyond it's due by date. Mano and his team have done a great job pulling this together. Finally we are joined by Molly and the Randulo, an American in Paris, who tells us about his wine podcast and the 24-hour podathon he is running on TalkShoe this week to raise money for third-world entrepreneurs. If you enjoyed this podcast, make sure you don't miss future episodes by subscribing to our feed and leave us a voice comment! Subscribe to TPN:: G'day World by Email If you use iTunes, click here. If you use another aggregator, grab our RSS feed here. The G'Day World Theme Song is “Save Me” by The Napoleon Blown Aparts. Bitch Session, Podcast, science vs religion, TPN The Podcast Network yes no