Comments on: Why I Hate 3

By: Unhappy Three victom

Unhappy Three victom — Fri, 20 Feb 2009 12:06:41 +0000

I couldn’t agree more. Three (the UK phone network) are by far the WORST company I have ever dealt with – even worse than the old NTL, and that is saying something….

I could give a list of at least 10 reasons – but I can’t be bothered.

Trust me – don’t join three – you will regret it.

By: I hate 3 too

I hate 3 too — Sat, 05 Apr 2008 11:40:57 +0000

Tonight, I typed ‘I hate 3′ in google and find out that you hate 3 too.

But for different reasons! They are the biggest Australian telephone scam. I hate them after signing 3rd contract with them. I would never ever want to sign contract with them.

By: Sam

Sam — Tue, 07 Aug 2007 06:47:25 +0000

There’s always today tonight/a current affair too. They seem to pay real attention to them, more than the net anyway – the threat’s of approaching them is probably enough.

Besides, you’re all over print now, you need to conquer TV!

By: Miriam Parkinson

Miriam Parkinson — Mon, 06 Aug 2007 23:41:30 +0000

Hugo: Don’t tell him that! He might have one too many coffees and go do it.

By: Cait

Cait — Mon, 06 Aug 2007 23:00:45 +0000

I second Nick, and also a call to Consumer Affairs, your product is not “fit for purpose” and you are entitled to a full refund.

By: Hugo

Hugo — Mon, 06 Aug 2007 19:32:26 +0000

A few years back this guy in Bangkok kept getting shtty repair service on his brand new car so he parked it outside the company’s HQ and went to town on it with a sledgehammer. The next week he had got a brand new freebie from a competitor. it was all in the papers.

This could all be fixed with a sledgehammer, a video camera and youtube.

By: Herne

Herne — Mon, 06 Aug 2007 15:43:00 +0000

Sounds to me like 3 owes you money–you paid for a service and they didn’t provide it. (see Nick’s comment above and also Richard’s comment on an earlier post on this.)

By: Grant McHerron

Grant McHerron — Mon, 06 Aug 2007 13:19:17 +0000

Damn – most of my 3 rants are directed at their continued crappy signal coverage and drop outs, the major problems that often surface when trying to change your voice mail answering message (you’ll find them if you’re updating it daily), times when the whole network is freakin’ down, use of LG phones that have lousy keys, crappy interface, etc.

I never had to get involved with customer service – this was all experienced while using a damned company phone…

Good luck with your hassles.

Cheers,

Grant

By: ben barren

ben barren — Mon, 06 Aug 2007 12:08:57 +0000

Blackberry 8800 on optus unlimited internet this thing + 24hr customer service plus qwerty keyboard + faster than gmail push email fkn rox. Go crackberry next time, didn’t then name “dopod” worry u? Wtf does it mean? (Feel your pain tho reminds me of a dotcom sports car I had)

By: Nick Hodge

Nick Hodge — Mon, 06 Aug 2007 11:55:17 +0000

Communications ombudsman, and a distinct failure to comply with the TPA here.

By: NathanaelB

NathanaelB — Mon, 06 Aug 2007 11:52:41 +0000

Wow – that’s got to be one of the worst customer service stories I’ve heard in a while! I had to get my JASJAM repaired – got shipped to the Australian HQ in Melbourne by the dealer, and I had it back in about 3 weeks and luckily managed to source a replacement phone from a friend for that time .. although I don’t believe I got my $30 warranty inspection fee – hmm should follow that up.